Effective Date: April 4, 2025
1. Introduction
Welcome to OMG Cookie Co. ("we," "our," "us"). By accessing and using our website, placing an order, or engaging with our services, you agree to the following terms and conditions. If you do not agree, please do not use our website.
2. Ordering & Payment
- All orders must be placed through our website or approved ordering platforms.
- Prices are listed in USD and are subject to change without notice.
- Payment must be made in full at the time of purchase. We accept major credit/debit cards and other payment methods as listed on our website.
- Orders are final once placed and cannot be canceled or modified.
3. Shipping & Delivery
- We currently offer shipping in all counties across the State of Georgia.
- Delivery times are estimates and not guaranteed. Delays due to weather, carrier issues, or other unforeseen circumstances are not our responsibility.
- Customers are responsible for providing accurate delivery information. We are not liable for orders delivered to incorrect addresses.
4. No Returns & Refund Policy
- Due to the perishable nature of our cookies, all sales are final. We do not accept returns or exchanges.
- If you receive a damaged or incorrect order, please contact us within 24 hours of delivery with photos, and we will assess replacement options.
5. Allergy Disclaimer
- Some of our cookies contain common allergens such as dairy, eggs, nuts, soy, and wheat. We do not guarantee allergen-free products, as cross-contamination may occur.
- Customers with severe allergies should order with precaution.
6. Intellectual Property
- All content, logos, images, and text on our website are the property of OMG Cookie Co. and may not be used or reproduced without permission.
7. Limitation of Liability
- OMG Cookie Co. is not responsible for any adverse reactions due to ingredient sensitivities or allergies.
- We are not liable for any damages, losses, or claims related to the use of our website or products.
8. Modifications to Terms
- We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date.
9. Governing Law
- These Terms and Conditions are governed by the laws of Georgia. Any disputes will be handled in the appropriate legal jurisdiction.
10. Contact Information
If you have any questions or concerns, please contact us at:
Email: contact@omgcookiecompany.com
By using our website and services, you acknowledge that you have read and agree to these Terms and Conditions.